{"id":1453,"date":"2021-08-02T09:33:42","date_gmt":"2021-08-02T07:33:42","guid":{"rendered":"https:\/\/www.grainbow.fr\/support\/"},"modified":"2024-04-10T10:13:44","modified_gmt":"2024-04-10T08:13:44","slug":"support","status":"publish","type":"page","link":"https:\/\/www.grainbow.fr\/en\/support\/","title":{"rendered":"Support"},"content":{"rendered":"<div class=\"mceNonEditable institutionnel c-bleu\">\n<section class=\"page-jumbo\">\n<div class=\"page-jumbo-image mceEditable\"><\/div>\n<div class=\"page-fond-decoupe\"><\/div>\n<div class=\"page-forme-decoupe\"><\/div>\n<div class=\"page-forme-big-violet\"><\/div>\n<div class=\"page-highlight\">\n<div class=\"produit-highlight\">\n<div class=\"page-highlight-produit\">\n<div class=\"produit-highlight-texte mceEditable\"><span class=\"font-40 font-bold\">Support<\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<section class=\"container-simple align-gauche no-padding\">\n<p class=\"short\"><\/p>\n<\/section>\n<\/div>\n<section class=\"container-simple mceEditable align-center\">\n<h2 class=\"\">You have a technical issue with one of our solutions?<\/h2>\n<p>To access the support center click here :<\/p>\n<p><a class=\"bouton-bleu mceEditable\" href=\"https:\/\/support.grainbow.fr\/\" target=\"_blank\" rel=\"noopener\">access the support center<\/a><\/p>\n<\/section>\n<section class=\"container-simple\">\n<p><span class=\"font-20\"><strong>Tools used by our maintenance department :<\/strong><\/span><\/p>\n<section class=\"container\">\n<div class=\"container-flex align-item-center\">\n<div class=\"bloc-flex mceEditable\">\n<div style=\"position: relative; width: 234px; height: 60px; margin: auto;\"><a style=\"text-decoration: none;\" href=\"https:\/\/get.teamviewer.com\/6b96r5q\" target=\"_blank\" rel=\"noopener\"> <img loading=\"lazy\" decoding=\"async\" class=\"alignnone\" title=\"T\u00e9l\u00e9charger TeamViewer QuickSupport\" src=\"https:\/\/static.teamviewer.com\/resources\/badges\/teamviewer_badge_flat3.png\" alt=\"T\u00e9l\u00e9charger TeamViewer QuickSupport\" width=\"234\" height=\"60\" border=\"0\" \/> <span style=\"position: absolute; top: 23px; left: 60px; display: block; cursor: pointer; color: white; font-family: Arial; font-size: 12px; line-height: 1.2em; font-weight: bold; text-align: center; width: 169px;\"> T\u00e9l\u00e9charger TeamViewer <\/span> <\/a><\/div>\n<\/div>\n<div class=\"bloc-flex mceEditable\">\n<div class=\"\" style=\"text-align: center;\"><a href=\"https:\/\/join.gotoresolve.com\/ \"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-2226\" src=\"https:\/\/www.grainbow.fr\/wp-content\/uploads\/2022\/11\/GoTo_Rebranded_Logo-300x179.png\" alt=\"goto rebranded logo\" width=\"159\" height=\"95\" \/><\/a><\/div>\n<\/div>\n<\/div>\n<\/section>\n<p><strong>\u00a0<\/strong>Simple, secure access, we use secure user assistance tools. It&#8217;s all about screen sharing and remote control. We undertake to act as quickly as possible to resolve any problems arising from our company.<\/p>\n<p>\nFor your information, any other intervention concerning your own computer system will be subject to an additional chargeable service.<\/p>\n<\/section>\n<div class=\"container-ciel\">\n<section class=\"container-simple mceEditable align-center\">\n<h2 class=\"\">Download WSD<\/h2>\n<section class=\"container-simple\">\n<div class=\"container-bloc-gauche mceEditable align-gauche\">\n<div class=\"\" style=\"text-align: center;\"><a class=\"bouton-bleu mceEditable\" href=\"https:\/\/new.wsdmaster.com\/UpdateFiles\/Releases\/Setup.exe\" target=\"_blank\" rel=\"noopener\">DOWNOLAD THE SOFTWARE<\/a><\/div>\n<\/div>\n<div class=\"container-bloc-droite mceEditable align-gauche\">\n<div class=\"\" style=\"text-align: center;\">\u00a0<a class=\"bouton-bleu mceEditable\" href=\"https:\/\/www.grainbow.fr\/wp-content\/uploads\/2021\/09\/installation_wsd_fr5_grainbow.pdf\">Download installation guide<\/a><\/div>\n<\/div>\n<\/section>\n<section class=\"container-simple mceEditable align-center\">\n<h2 class=\"\">You want to have autonomy with our WSD Master solution?<\/h2>\n<p class=\"\" style=\"text-align: center;\"><strong>Our tutorials<\/strong><\/p>\n<p>The features covered in our tutorials :<\/p>\n<div class=\"container-bloc-gauche mceEditable align-droite\">\n<p><a class=\"bouton-cadre-bleu mceEditable\" href=\"https:\/\/www.youtube.com\/watch?v=ZHGHrxDNeL0&amp;feature=emb_title&amp;form=MY01SV&amp;OCID=MY01SV\"> Video<\/a><\/p>\n<\/div>\n<div class=\"container-bloc-droite mceEditable align-gauche\">\n<p><span class=\"font-18\">\u00a0<\/span><br \/>\nThe creation of workspaces<\/p>\n<\/div>\n<div class=\"container-bloc-gauche mceEditable align-droite\">\n<p><a class=\"bouton-cadre-bleu mceEditable\" href=\"https:\/\/www.youtube.com\/watch?v=XJXbWSA8tq4\"> Video<\/a><\/p>\n<\/div>\n<div class=\"container-bloc-droite mceEditable align-gauche\"><span class=\"font-18\">\u00a0<\/span><br \/>\nQuotations<\/p>\n<\/div>\n<div class=\"container-bloc-gauche mceEditable align-droite\">\n<p><a class=\"bouton-cadre-bleu mceEditable\" href=\"https:\/\/www.youtube.com\/watch?v=HpQbEDNjlAg\"> Video<\/a><\/p>\n<\/div>\n<div class=\"container-bloc-droite mceEditable align-gauche\"><span class=\"font-18\">\u00a0<\/span><br \/>\nGeneration of a chart<\/div>\n<p style=\"text-align: left;\">\n<\/section>\n<\/section>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Support You have a technical issue with one of our solutions? To access the support center click here : access [Lire la suite&#8230;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","inline_featured_image":false,"footnotes":""},"class_list":["post-1453","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.grainbow.fr\/en\/wp-json\/wp\/v2\/pages\/1453","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.grainbow.fr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.grainbow.fr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.grainbow.fr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.grainbow.fr\/en\/wp-json\/wp\/v2\/comments?post=1453"}],"version-history":[{"count":9,"href":"https:\/\/www.grainbow.fr\/en\/wp-json\/wp\/v2\/pages\/1453\/revisions"}],"predecessor-version":[{"id":3282,"href":"https:\/\/www.grainbow.fr\/en\/wp-json\/wp\/v2\/pages\/1453\/revisions\/3282"}],"wp:attachment":[{"href":"https:\/\/www.grainbow.fr\/en\/wp-json\/wp\/v2\/media?parent=1453"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}